Increase the number of name announcement attempts
Shaurya Sethi
Hi Serena Wallace- Thanks for the feedback. A few quick questions to help us better understand the issue:
What's the core problem?
Are students anxious about limited attempts even when their name sounds correct?
Or are they exhausting all 3 attempts without getting the correct pronunciation?
How widespread is this? Small subset of students or common issue?
S
Serena Wallace
Shaurya Sethi
The core issue is when a student is exhausts their attempts, they contact our office for correction and assistance. Our goal is to limit situations when a student has to reach out and limit student anxiety around this task.
Last spring, we were receiving an average of 15 inquiries a week during RSVP period. We have not received any yet this semester. It's possible with the improved communications on the RSVP site the issue has solved itself!
Our goal was to decrease the number of inquiries around this by increasing their number of attempts.