Feature Requests

It would be super helpful to allow admins to reset a student's registration form responses. Sometimes a student has been moved from another year's ceremony to this year, and the system seems to save their responses somewhere in the back end because when I go to "Edit" the student, there are no responses shown in their survey even though they are pulling in a View that is specifically looking for questions with responses. Any "updates" the admin makes in the "Edit" screen will mark the survey as "Complete" for the student in their portal which is NOT helpful. If we could just "reset" their progress so they could start fresh, that'd be super helpful!

I liked when there used to be a list of the students names who were newly uploaded displayed once upload was complete. I also would like the file name being uploaded to be visible when clicking the Import Graduates button.

When graduates send tickets to their guests, it is sent from our office email. Many guests reply thinking it will go to the graduate who sent their tickets. We would like the sender to be the graduate's email address so any responses go directly to them.

In future, one thing that would be helpful to see is if Tassel could include the creation of their digital program included in the Tassel Hub. Maybe as a tab on the left side of the screen "Program Creation"? If there were ways to directly edit the information together with Tassel or see the rough draft together with Tassel that would be super helpful for my university marketing team and could give more time for edting the program before the final draft is shipped and printed. The communication between me, my marketing team and Tassel about this process has been a bit clunky regarding the creation of the program and I think this could be better streamlined if possible in future. The form we got emailed "Action Needed: Complete Your Digital Program Form" was also a little confusing; my marketing team was not sure which option to best click for the information they uploaded and were worried about submitting the the wrong information; the two choices you get on the form were a little confusing based on our situation. Thanks!

Search for graduates function defaults to partial matches, no matter how much of a name I enter. For example, when looking for "Po Hung Lau" I have over 12 pages of matches that includes ever Laura in my ceremony. When you have thousands of students, it makes the search function useless. I prefer exact match, but the best option would be to toggle partial or exact match.

When a student adds an optional ceremony to their profile, I would like to see when they add it versus when they complete the form. As this is something that is not tracked, I am unsure if after the deadline, coordinators are adding them to optional Celebrations and therefore, I cannot tell if I will have a printed reader card for them or not. Also, it'll allow me to see when they add the ceremony to when they actually complete the form.

Currently, our students fill out a form to add guest information, such as first name, email, etc. It would be great if there was a feature where once the student fills out that form and submits it, this triggers the tickets to be sent to the guest emails that the student inputted on the form. Currently, they need to fill out the form and once completed they are under the assumption that the process is done. They then realize when asking their guest if they received their ticket that they need to log back in to manually send out the guest tickets. This would be a great feature to add which would reduce confusion and make things a little smoother for the student experience on the Tassel platform.

As a hub user, I have had questions disappear from my form because I accidentally set the question to depend on itself having an answer. This paradox breaks the question and it does not appear to graduates. I would love it if the Hub prevented me from setting a question to be dependent on itself. Posted on behalf of Molloy University.

Is there a way to have the search field in the Graduates module still searchable after the quick search populates? Right now if you take a half second pause it will search for a grad and the continue to type in goes away. You have to click back into it every time. It would be nice if the search still allowed for characters to be added even after the pause and refresh.

It would be helpful if there were simple templates that customers could utilize to send messages to their grads. They could probably match up with the topics of the email templates that already exist.